Frequently Asked Questions
Find answers to common questions about our services, insurance, telehealth, and more.
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Telehealth
- ✓Please make sure you are in VA. This is the law.
- ✓Do make sure you have a good wifi connection.
- ✓Do not drive and do appointments.
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In-Network Insurance
- ✓Aetna, United Health, Cigna, and BCBS insurances.
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Medication Refills
- ✓Refills will be given during appointments typically.
- ✓Controlled meds will NOT be given in between appointments, unless the MD deems it necessary.
- ✓If there are side effects, please stop and email or call the office.
- ✓Do not increase, decrease, or stop meds without the physician’s knowledge.
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Safety & Emergencies
- ✓Call 911 or go to the nearest ER for medical emergencies.
- ✓988 is for psychiatric emergencies.
- ✓National Suicide Prevention Lifeline: 1-800-273-TALK (8255).
Still Have Questions?
Our team is happy to help. Give us a call or schedule an appointment to discuss your needs.